Help & Contact
Please select the subject below and click for more information.-
How do Natures Aid assure the quality of your supplements?
All Natures Aid products are manufactured to the industry recognised GMP (Good Manufacturing Practice) standard, which gives us complete control over the quality of our products. We also manufacture to Pharmaceutical standards, for your complete peace of mind.
All products are subjected to a strict quality assurance system put in place by our on-site laboratory, to test each product at every stage: from raw material to finished product.
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Are Natures Aid products suitable for vegans?
Natures Aid do not test any of our products on animals and, where possible, our products are formulated to be suitable for vegetarians and vegans. Over 80% of the products in our range are currently suitable for vegans.
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Are Natures Aid products suitable for children?
Natures Aid offer two dedicated ranges of children’s supplements: Mini Drops for infants and children under 5, and Kidz for children aged 6 – 12 years.
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I have a question about my order, what should I do?
For any enquiries regarding your order, or your Natures Aid account, please Contact Us.
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I have a question about a Natures Aid product, what should I do?
For any product related queries, please use our contact us form
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Who should I contact if I experience an adverse reaction to a Natures Aid product?
If you experience an adverse reaction to any Natures Aid product, please contact: medinformation@naturesaid.co.uk . Please note, this email address is for medical reports and adverse reactions only.
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I have a Marketing or Media enquiry, who should I contact?
For Marketing or Media enquiries, please email marketing@naturesaid.co.uk
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Who are Natures Aid?
Natures Aid have been manufacturing and supplying high-quality nutritional supplements since 1981. From our home in Lancashire, UK, we have established ourselves as industry experts in natural health and a leading supplier of vitamins, supplements, and herbal products.
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Can I cancel or return my order?
You may cancel your order by notifying us any time up to 7 days after your products have been delivered, if the product container remains unopened and unused. For full details, please visit our Delivery & Returns page.
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Do Natures Aid offer international delivery?
Natures Aid currently deliver to 36 counties worldwide. For full details, please visit our Delivery & Returns page.
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Can I buy Natures Aid products from my local health food store?
Yes. You can use our Find A Stockist tool to find Natures Aid products in a store near you.